TERMS AND CONDITIONS

THE LONDON COMPANION COMPANY

Business Name: THE LONDON COMPANION COMPANY

Website: www.thelondoncompanioncompany.com

Registered Business Address:

Flat 1
37 Thurloe Place
London
SW7 2HP

Email: info@thelondoncompanioncompany.com

Director: Mr Thomas Gerald Pearce

Last Updated:June 2026

1. INTRODUCTION

These Terms and Conditions ("Terms") govern the provision of services by THE LONDON COMPANION COMPANY ("Company", "we", "our", "us") and apply to all clients, website visitors, and individuals making enquiries or bookings.

By using our website, contacting us, or booking services, you agree to be bound by these Terms.

2. NATURE OF SERVICES

THE LONDON COMPANION COMPANY provides lawful companionship, lifestyle accompaniment, entertainment, social engagement, event attendance, travel companionship, and related social services.

The Company does not offer, facilitate, promote, advertise, or guarantee any unlawful activity.

The Company reserves the right to refuse any request that may be unlawful, unsafe, inappropriate, or inconsistent with the Company's standards.

3. ELIGIBILITY

All clients must:

  • Be at least 18 years of age;

  • Possess legal capacity to enter contracts;

  • Provide accurate information;

  • Comply with all applicable laws.

The Company may require age and identity verification before confirming any booking.

4. BOOKINGS

All bookings are subject to:

  • Availability;

  • Verification procedures;

  • Acceptance by the Company.

A booking shall not be considered confirmed until accepted by the Company.

The Company reserves the absolute right to decline any booking request without providing reasons.

5. CLIENT VERIFICATION

For safety, security, fraud prevention, and legal compliance purposes, clients may be required to provide:

  • Government-issued photographic identification;

  • Proof of address;

  • Contact verification;

  • Additional information reasonably requested.

Failure to cooperate with verification procedures may result in cancellation or refusal of services.

6. FEES AND PAYMENT

Unless otherwise agreed in writing:

  • Payment is due immediately upon completion of services;

  • No deposits are generally required;

  • No subscription fees apply;

  • Payment may be accepted by card, contactless payment, POS terminal, or other approved methods.

Invoices and receipts may be provided upon request.

The Company reserves the right to pursue unpaid amounts through legal channels.

7. CLIENT RESPONSIBILITIES

Clients agree:

  • To behave respectfully and lawfully;

  • Not to engage in abusive, threatening, harassing, discriminatory, or coercive conduct;

  • Not to request illegal activities;

  • Not to record or photograph any companion without consent;

  • Not to misuse personal information obtained during bookings.

8. TERMINATION OF SERVICES

The Company may immediately terminate services where:

  • Safety concerns arise;

  • Illegal conduct is suspected;

  • Client behaviour becomes inappropriate;

  • False information has been provided;

  • These Terms are breached.

Termination under this clause shall not affect the Company's right to recover any outstanding fees.

9. CONFIDENTIALITY

Both parties acknowledge the importance of privacy and discretion.

Clients agree not to:

  • Publish information relating to companions;

  • Share confidential communications;

  • Disclose personal details of companions;

  • Post identifying information online.

The Company similarly undertakes to maintain client confidentiality except where disclosure is required by law.

10. WEBSITE USE

Users shall not:

  • Attempt unauthorised access;

  • Interfere with website operation;

  • Copy website content without permission;

  • Use the website for unlawful purposes.

All website content remains the intellectual property of THE LONDON COMPANION COMPANY.

11. LIMITATION OF LIABILITY

To the fullest extent permitted by law:

The Company shall not be liable for:

  • Indirect losses;

  • Consequential losses;

  • Emotional distress;

  • Reputational damage;

  • Loss of opportunity;

  • Loss of profits;

  • Third-party actions.

Any liability shall be limited to the fees paid for the specific booking giving rise to the claim.

Nothing excludes liability that cannot legally be excluded under English law.

12. INDEMNITY

The Client agrees to indemnify and hold harmless the Company, its directors, contractors, representatives, and companions against any losses, claims, liabilities, costs, or legal expenses arising from:

  • Client misconduct;

  • Breach of these Terms;

  • Unlawful acts;

  • Third-party claims resulting from Client actions.

13. FORCE MAJEURE

The Company shall not be liable for delays or failures caused by events beyond reasonable control, including:

  • Illness;

  • Transport disruption;

  • Government action;

  • Public emergencies;

  • Technical failures;

  • Extreme weather;

  • Security concerns.

14. GOVERNING LAW

These Terms shall be governed exclusively by the laws of England and Wales.

Any dispute shall be subject to the exclusive jurisdiction of the courts of England and Wales.